Returns & Refunds

Your satisfaction is very important to us!  If you are unhappy with your purchase, you may email customer service and request an RMA# (Return Merchandise Authorization #) within 7 days of your purchase, along with the details of your exchange.  Please ship your items back to us INSURED with a RETURN RECEIPT and include the RMA# on the outside of the package.  We will gladly exchange your purchase with other accessories of your choice, of equal value.  There are no refunds.  Please note that some of our accessories as well as custom color items are not exchangeable and are final sale as noted.  All sales are final sale after 7 days from ship date.

    PLS Designs by Sarah
    RMA#
    3460 Marsh Park Court
    Jacksonville, FL 32250
    904-434-4960

Shipping

Standard Shipping
Orders up to $50 will ship via USPS First Class for $3.95.
Orders over $50 will ship via USPS First Class for $4.95.

Expedited Shipping
USPS Priority (2-3 days)    $6.95  
USPS Express  (Overnight)  $25.95

Deliveries requiring specific dates please contact customer service at 904-434-4960 or via our contact form.

Depending on availibility, inventory and custom design orders, items may be shipped within 7 - 14 days.